Table of Contents

Technology & Learning

The Technology & Learning team provides service and support for Information Technology (IT) as well as digital teaching & learning.

The team coordinates the acquisition, installation, or repair of ANY/ALL technology for the SEHD - employees, classrooms, teams, grants, etc. We are your liaison with the Office of Information Technology (OIT), CU Facilities, and respective vendors/partners. Our IT service areas include web development, data management/security, facility design/maintenance, employee computing/printing, student computing/printing and related support services. We operate SEHDHELP@UCDENVER.EDU to track and process all of your tech needs - drop us a line if you have tech questions, problems, or requests.

We also assists with digital teaching and learning in the SEHD. We consult on the development of accessible online learning materials such as Canvas courses and media production. We lead and coordinate student assistants via the Learning Agency - a for-hire learning design and technology student-team. The Agency is as an extension of the SEHD's Learning Design & Technology MA program.

Technology & Learning Team


Technology Support Services

Help and/or Training

Send requests to SEHDHELP@UCDENVER.EDU, call 303-315-6350, or come see us in LSC724. Sorry, no house-calls. We cannot help with personal property (home computers, networks, or equipment) or university property that is not on-site.

Equipment Checkout

Faculty may check-out data projectors, tablets, web-cams, and audio/video equipment for conferences or special-events. Checkout timeframes are generally short-term (1 - 2 weeks).

Technology Purchasing


Employee Computing

Full-time/permanent employees are provided a baseline laptop and software setup at the point of hire. Employees may opt for a Mac or Windows laptop within a budget allowance of $1800. This allocation may also purchase an external monitor and/or laptop dock. Costs or configurations that exceed the $1800 allowance can be accommodated with program/department/PD funds and approval from the employee’s program/department. We cover the first $1800, you cover the rest.

Employee computer replacements are scheduled for every 4 years, as resources allow. Additional devices purchased with professional development funds, program funds, grant monies, or other sources outside of SEHD Technology & Learning are not on our replacement cycle.

Laptop computers are preferred over desktop computers, for mobility and use in BYOD facilities. BYOD = Bring Your Own Device - classrooms/meeting rooms in which no computer is provided - plugin your laptop to use the room.

Employee Printing

Network copiers/printers are located on each floor of the SEHD. Printing and copying are billed to your program. You will be provided a program-code upon hire and the closest copier/printer will be pre-configured on your laptop. We do not provide supplies or direct support for personal/office printers.

Network Storage

Student Computing & Printing

Facilities

All classrooms and conference rooms have standard smart room components, including a data projector, computer, cameras, and laptop input (minimum). Additional equipment is available in some rooms or available for check-out. Use your University username/pass to login to smart room computers.


Core Systems


Exceptions

Unique circumstances sometimes present exceptions to policies & procedures. Submit exception requests to the Assistant Dean of Digital Learning & Technology (brad.hinson@ucdenver.edu) with your respective Associate Dean or supervisor cc’d.