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--- handbooks:lecturer_handbook [2020/06/18 20:47] – [Customer Service & Communications] Marlinda Hines
+++ handbooks:lecturer_handbook [2020/06/18 20:49] – [Customer Service & Communications] Marlinda Hines
@@ Line 304: / Line 304: @@
 ==== Outreach Programs ====
-SEHD hosts and participate in outreach events to stimulate general interest in higher education and encourage high school and community college students to consider education and human development careers. ORO also sponsors many campus visits programing for SEHD partner schools and pipeline programs (i.e. PTEach, Pre-collegiate, etc.). Specific dates are shared at the beginning of each school year at the fall staff/faculty retreat and will be posted on the SEHD Impact thereafter.
+SEHD hosts and participate in outreach events to stimulate general interest in higher education and encourage high school and community college students to consider education and human development careers. ORO also sponsors many campus visits programing for SEHD partner schools and pipeline programs (i.e. PTeach, Pre-collegiate, etc.). Specific dates are shared at the beginning of each school year at the fall staff/faculty retreat and will be posted on the SEHD Impact thereafter.
 ==== Customer Service & Communications ====
@@ Line 310: / Line 311: @@
 Our admissions team provides reactive and proactive communication to individuals from inquiry to application. Student recruitment ambassadors provide individualized responses to prospective students in a timely manner. In many instances, ORO partners with faculty and current students to support these efforts (i.e. admitted student call-a-thon). Faculty members should forward any prospective student contacts to <EDUCATION@UCDENVER.EDU> or 303-315-6300 and ORO team members would be happy to follow up and support each individual.
-If you have any questions, suggestions or feedback, feel free to email the ''Manager of '' // Recruitment and Outreach**',**//  Marlinda Hines at <MARLINDA.HINES@UCDENVER.EDU>.
+If you have any questions, suggestions or feedback, feel free to email the Manager of //Recruitment and Outreach**,**//  Marlinda Hines at <MARLINDA.HINES@UCDENVER.EDU>.