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handbooks:pattern_of_administration

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handbooks:pattern_of_administration [2025/06/05 16:06] – [Consulting] Brad Hinsonhandbooks:pattern_of_administration [2025/06/05 17:00] (current) – [Consulting] Brad Hinson
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-====== Information & Academic Technology ======+====== Technology Services ======
  
-The Technology Team is your liaison with the University Office of Information Technology (OIT), the CU Office of Digital Education (ODE), CU Online, CU Denver Facilities, and any external vendors or partners connecting with SEHD systems.+The SEHD Technology & Learning Team is your liaison with the University Office of Information Technology (OIT), CU Online, CU Denver Facilities, and any external vendors or partners connecting with SEHD systems. 
 + 
 +We are here to assist and advise on Web Publishing, Canvas Course Design, Digital Media, Accessibility, Computers/Tablets/Devices, Printing, Software, Technology Licensing / Procurement, Data Security & Information Management (FERPA/HIPPA), Classroom Technology, and etc.
  
 This team serves as your primary point of contact for the acquisition, installation, or repair of ANY/ALL technology and equipment housed within the SEHD. This includes computers, software, and equipment for employees, students, grants, and school operations. This team serves as your primary point of contact for the acquisition, installation, or repair of ANY/ALL technology and equipment housed within the SEHD. This includes computers, software, and equipment for employees, students, grants, and school operations.
  
-===== Consulting ===== 
  
-==== Help ====+===== Consulting =====
  
-Send all technology requests to [[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] or call 303-315-6350.+==== Help, Questions, Purchasing ====
  
-Automation & Efficiencies: Guidance with streamlining and automation of processes and operations. We connect the dots between available ways and means; technologies, people, data, procedures, integrations, OIT, Facilities, Canvas, etc.+Send all technology requests to **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **or come visit in LSC724. We connect the dots between ways and means; people, places, and things relative to the SEHD. Uncertain? - email **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **and we'll do it or find who does.
  
 ==== Data Security ==== ==== Data Security ====
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 Network copiers/printers are provided in common areas throughout the SEHD. A program-code is required to make copies - charges will be billed to your program. Repair and supplies are provided for network copier/printers; this is a shared resource, please consume responsibly. If you do not know your program code, please contact Daisy.Salazar@ucdenver.edu Network copiers/printers are provided in common areas throughout the SEHD. A program-code is required to make copies - charges will be billed to your program. Repair and supplies are provided for network copier/printers; this is a shared resource, please consume responsibly. If you do not know your program code, please contact Daisy.Salazar@ucdenver.edu
  
-==== Smartrooms ====+==== Facilities - Classroom Technologies  ====
  
 All classrooms and conference rooms have standard presentation components, including a data projector or monitor, computer, and laptop input (minimum). Additional equipment is available in some rooms or available for check-out. Use your University username/pass to login to all CU computers. All classrooms and conference rooms have standard presentation components, including a data projector or monitor, computer, and laptop input (minimum). Additional equipment is available in some rooms or available for check-out. Use your University username/pass to login to all CU computers.
  
-Classrooms (LSC 600, LSC 648, LSC 700, LSC 745, LSC 1150, LSC 1100) +  * Classrooms (LSC 600, LSC 648, LSC 700, LSC 745, LSC 1150, LSC 1100) 
- +  * Conference Rooms (LSC 620, LSC 1148) 
-Conference Rooms (LSC 620, LSC 1148) +  * Learning Commons Lab (7th Floor) 
- +  * Counseling Clinic TeleHealth Systems (Tivoli)
-Learning Commons Lab (7th Floor)+
  
 ==== Student Computing & Printing ==== ==== Student Computing & Printing ====
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 ==== Technology Purchasing & Selection ==== ==== Technology Purchasing & Selection ====
  
-All technology derived via employment at the university, is property of the university. This includes items purchased with professional development (PD) funds, grant funds or contracts with external funding sources.  All technology purchases must be pre-approved and routed through the SEHD Technology Team - who will assist with procuring campus approvals before purchase.+All technology derived via employment at the university, is property of the university. This includes items purchased with professional development (PD) funds, grant funds or contracts with external funding sources. All technology purchases must be pre-approved and routed through the SEHD Technology Team - who will assist with procuring campus approvals before purchase.
  
-**All technology purchases must be approved and made via the SEHD Technology Team.**+==== Procurement Process ==== 
 + 
 +  * Contact the SEHD Tech Team at [[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] with details or questions. We can assist with quotes, resources, and guidance. 
 +  * Submit the [[https://ucdenverdata.formstack.com/forms/sehd_purchase_request|Purchase Request]] form. 
 +  * If not yet reviewed, SEHD Tech Team will submit to the OIT Risk & Compliance (RAC) team for review and approval. (Data Security Check) 
 +  * If not yet reviewed, SEHD Tech Team will submit to the CU System Procurement Services Center (PSC) for review and approval. (Licensing & Terms) 
 +  * Once approved, SEHD Tech Team will assist with purchase, delivery, and setup. 
 + 
 +**All technology purchases must be approved and made via the SEHD Technology Team. **
  
 All technology purchases are considered university property and will be inventoried, tagged, updated, tracked and returned to the university upon request. All technology purchases are considered university property and will be inventoried, tagged, updated, tracked and returned to the university upon request.
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 Use of any university technology is mandated to follow appropriate-use as defined by law and [[https://goo.gl/7lSbdf|university policy.]] Use of any university technology is mandated to follow appropriate-use as defined by law and [[https://goo.gl/7lSbdf|university policy.]]
  
-==== Web Development ====+==== Web Services & Content Management ====
  
-Consult with us to build/find/integrate all of your web needs. We provide oversight for all SEHD web properties and platforms, including SEHD Home, SEHD IMPACT, and a variety of supplemental sites and platforms.+Consult with us to build/find/integrate all of your web needs. We can guide, assist, and partner with your digital content production and publication. The SEHD Tech team manages a variety of digital content systems on behalf of the SEHD. 
 + 
 +  * [[https://education.ucdenver.edu/|SEHD Web Site]] 
 +  * [[https://sehd.ucdenver.edu/impact/|SEHD IMPACT]] 
 +  * [[https://wiki.cu.studio/|SEHD Wiki ]] 
 +  * SEHD Cloudron - Supplemental web sites on [[https://adjunctification.cu.studio/|WordPress]] or [[https://clejhe.cu.studio/|Ghost]] 
 +  * Digital Signage (6th floor, 7th floor, 11th floor)
  
  
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 Laptops (Win, Mac, Chromebook), data projectors, tablets, web cams, and audio/video equipment are available for employee check-out. Laptops (Win, Mac, Chromebook), data projectors, tablets, web cams, and audio/video equipment are available for employee check-out.
- 
-==== Google Suite ==== 
- 
-Google Drive, Docs, Sheets, Slides, etc. [[https://gsuite.google.com/|https://gsuite.google.com/]] 
- 
-==== GoReact ==== 
- 
-Online video coaching allows commenting and discussion embedded within video; ideal for video based discussions or video based feedback. Available in or out of Canvas. [[https://get.goreact.com/|https://get.goreact.com/]] 
  
 ==== hypothes.is ==== ==== hypothes.is ====
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 ==== Network Storage (on-campus) ==== ==== Network Storage (on-campus) ====
  
-Secure file storage with backups is available on-campus or with VPN; only available to CU employees - via the P:\ or Q:\ or T:\ drives. Storage space is a shared and limited resource, please use with professional discretion. See ShareFile for cloud based file storage. +Secure file storage with backups is available on-campus or with VPN; only available to CU employees - via the Q:\ or T:\ drives. Storage space is a shared and limited resource, please use with professional discretion. See ShareFile for cloud based file storage.
- +
-P drive Your personal file storage (10GB limit)+
  
 Q drive SEHD shared file storage Q drive SEHD shared file storage
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 T drive Grants & projects shared file storage T drive Grants & projects shared file storage
  
-==== Network Storage (ShareFile) ==== +==== Network Storage (OneDrive) ====
- +
-Cloud-based, secure file storage with backups; available off-campus and accessible to non-CU invitees. Storage space is a shared and limited resource, please use with professional discretion. [[http://sehd.sharefile.com/|http://sehd.sharefile.com]] +
- +
-==== Qualtrics ====+
  
-Cloud-based surveys. Ucdenver.qualtrics.com. Contact [[sehdhelp@ucdenver.edu|sehdhelp@ucdenver.edu]] to request access.+Individual employees and students are provisioned 1TB of file storage via their Microsoft 365 Account, i.e. OneDrive. This may be accessed online or via the OneDrive app installed on a work computer.
  
 ==== Remote Access (VPN) ==== ==== Remote Access (VPN) ====
  
 A Virtual Private Network (VPN) is a network connection allows you to securely access resources such as email, network storage, etc., from off-campus. [[http://bit.ly/cu-vpn|http://bit.ly/cu-vpn]] A Virtual Private Network (VPN) is a network connection allows you to securely access resources such as email, network storage, etc., from off-campus. [[http://bit.ly/cu-vpn|http://bit.ly/cu-vpn]]
- 
-==== Slack ==== 
- 
-Online team collaboration; email alternative. [[https://slack.com/|https://slack.com/]] 
  
 ==== Voicemail ==== ==== Voicemail ====
  
 Unified messaging will send voicemail messages to your email account. On campus, call 5-6245. Off campus, call 303-315-6245. When you hear the greeting, hit the * key. Enter your CU ID and password. [[http://bit.ly/cu-voicemail|http://bit.ly/cu-voicemail]] Unified messaging will send voicemail messages to your email account. On campus, call 5-6245. Off campus, call 303-315-6245. When you hear the greeting, hit the * key. Enter your CU ID and password. [[http://bit.ly/cu-voicemail|http://bit.ly/cu-voicemail]]
- 
-==== WordPress ==== 
- 
-Open source web blogging, web sites, and project sites. 
  
 ==== Zoom ==== ==== Zoom ====
  
 Desktop video conferencing for all CU employees and students. All users have Zoom Pro accounts that allow unlimited video conferencing and screen sharing. [[http://ucdenver.zoom.us/|http://ucdenver.zoom.us]] Desktop video conferencing for all CU employees and students. All users have Zoom Pro accounts that allow unlimited video conferencing and screen sharing. [[http://ucdenver.zoom.us/|http://ucdenver.zoom.us]]
 +
  
 ===== Contacts ===== ===== Contacts =====
  
-Brad Hinson [[BRAD.HINSON@UCDENVER.EDU|BRAD.HINSON@UCDENVER.EDU]] +  * Brad Hinson [[BRAD.HINSON@UCDENVER.EDU|BRAD.HINSON@UCDENVER.EDU]] | Director of Technology & Learning 
- +  * Matt Mitchell [[MATT.MITCHELL@UCDENVER.EDU|MATT.MITCHELL@UCDENVER.EDU]] | Assistant Director & Infrastructure Ops 
-Assistant Dean of Information & Academic Technology +  * Dan Aldrich [[DAN.ALDRICH@UCDENVER.EDU|DAN.ALDRICH@UCDENVER.EDU]] | Information Technology Specialist 
- +  * Paul Zastrocky PAUL.ZASTROCKY@UCDENVER.EDU | Instructional Designer & Systems Administrator 
-Theo Zion [[THEO.ZION@UCDENVER.EDU|THEO.ZION@UCDENVER.EDU]] +  * Rosanna Miiller-Salas [[ROSANNA.MILLERSALAS@UCDENVER.EDU|ROSANNA.MILLERSALAS@UCDENVER.EDU]] | Instructional Designer & Accessibility Specialist
- +
-Information Technology Specialist +
- +
-Matt Mitchell [[MATT.MITCHELL@UCDENVER.EDU|MATT.MITCHELL@UCDENVER.EDU]] +
- +
-System Administrator/Web Development Operations +
- +
-Rosanna Miiller-Salas [[ROSANNA.MILLERSALAS@UCDENVER.EDU|ROSANNA.MILLERSALAS@UCDENVER.EDU]]+
  
-Instructional Designer (PT) 
  
 ====== Diversity and Inclusion ====== ====== Diversity and Inclusion ======
handbooks/pattern_of_administration.1749139562.txt.gz · Last modified: by Brad Hinson