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--- handbooks:pattern_of_administration [2025/06/05 16:49] – [Technology Tools & Resources] Brad Hinson
+++ handbooks:pattern_of_administration [2025/06/05 17:00] (current) – [Consulting] Brad Hinson
@@ Line 646: / Line 646: @@
-====== Technology Services  ======
+====== Technology Services ======
-The SEHD Technology & Learning Team is your liaison with the University Office of Information Technology (OIT), , CU Online, CU Denver Facilities, and any external vendors or partners connecting with SEHD systems.
+The SEHD Technology & Learning Team is your liaison with the University Office of Information Technology (OIT), CU Online, CU Denver Facilities, and any external vendors or partners connecting with SEHD systems.
+We are here to assist and advise on Web Publishing, Canvas Course Design, Digital Media, Accessibility, Computers/Tablets/Devices, Printing, Software, Technology Licensing / Procurement, Data Security & Information Management (FERPA/HIPPA), Classroom Technology, and etc.
 This team serves as your primary point of contact for the acquisition, installation, or repair of ANY/ALL technology and equipment housed within the SEHD. This includes computers, software, and equipment for employees, students, grants, and school operations.
@@ Line 655: / Line 657: @@
 ===== Consulting =====
-==== Help ====
+==== Help, Questions, Purchasing ====
-Send all technology requests to **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]]** or call 303-315-6350.
+Send all technology requests to **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **or come visit in LSC724. We connect the dots between ways and means; people, places, and things relative to the SEHD. Uncertain? - email **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **and we'll do it or find who does.
-Automation & Efficiencies: Guidance with streamlining and automation of processes and operations. We connect the dots between available ways and means; technologies, people, data, procedures, integrations, OIT, Facilities, Canvas, etc.
 ==== Data Security ====
@@ Line 677: / Line 677: @@
 Network copiers/printers are provided in common areas throughout the SEHD. A program-code is required to make copies - charges will be billed to your program. Repair and supplies are provided for network copier/printers; this is a shared resource, please consume responsibly. If you do not know your program code, please contact Daisy.Salazar@ucdenver.edu
-==== Smartrooms ====
+==== Facilities - Classroom Technologies  ====
 All classrooms and conference rooms have standard presentation components, including a data projector or monitor, computer, and laptop input (minimum). Additional equipment is available in some rooms or available for check-out. Use your University username/pass to login to all CU computers.
-Classrooms (LSC 600, LSC 648, LSC 700, LSC 745, LSC 1150, LSC 1100)
+  * Classrooms (LSC 600, LSC 648, LSC 700, LSC 745, LSC 1150, LSC 1100)
+  * Conference Rooms (LSC 620, LSC 1148)
-Conference Rooms (LSC 620, LSC 1148)
+  * Learning Commons Lab (7th Floor)
+  * Counseling Clinic TeleHealth Systems (Tivoli)
-Learning Commons Lab (7th Floor)
 ==== Student Computing & Printing ====
@@ Line 693: / Line 692: @@
 ==== Technology Purchasing & Selection ====
-All technology derived via employment at the university, is property of the university. This includes items purchased with professional development (PD) funds, grant funds or contracts with external funding sources. All technology purchases must be pre-approved and routed through the SEHD Technology Team - who will assist with procuring campus approvals before purchase.\\
+All technology derived via employment at the university, is property of the university. This includes items purchased with professional development (PD) funds, grant funds or contracts with external funding sources. All technology purchases must be pre-approved and routed through the SEHD Technology Team - who will assist with procuring campus approvals before purchase.
 ==== Procurement Process ====
-  * Contact the SEHD Tech Team at [[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] with details or questions.  We can assist with quotes, resources, and guidance.
+  * Contact the SEHD Tech Team at [[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] with details or questions. We can assist with quotes, resources, and guidance.
   * Submit the [[https://ucdenverdata.formstack.com/forms/sehd_purchase_request|Purchase Request]] form.
   * If not yet reviewed, SEHD Tech Team will submit to the OIT Risk & Compliance (RAC) team for review and approval. (Data Security Check)
@@ Line 710: / Line 710: @@
 Use of any university technology is mandated to follow appropriate-use as defined by law and [[https://goo.gl/7lSbdf|university policy.]]
-==== Web Services & Content Management  ====
+==== Web Services & Content Management ====
-Consult with us to build/find/integrate all of your web needs.  We can guide, assist, and partner with your digital content production and publication.  The SEHD Tech team manages a variety of digital content systems on behalf of the SEHD.
+Consult with us to build/find/integrate all of your web needs. We can guide, assist, and partner with your digital content production and publication. The SEHD Tech team manages a variety of digital content systems on behalf of the SEHD.
   * [[https://education.ucdenver.edu/|SEHD Web Site]]
@@ Line 719: / Line 719: @@
   * SEHD Cloudron - Supplemental web sites on [[https://adjunctification.cu.studio/|WordPress]] or [[https://clejhe.cu.studio/|Ghost]]
   * Digital Signage (6th floor, 7th floor, 11th floor)
- \\  \\  \\ We provide oversight for all SEHD web properties and platforms, including SEHD Home, SEHD IMPACT, and a variety of supplemental sites and platforms.