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--- handbooks:pattern_of_administration [2025/07/23 21:00] – [Academic Services] Sandy Mondragon
+++ handbooks:pattern_of_administration [2025/08/12 22:37] (current) – [Office of Partnerships] Cindy Guiterrez
@@ Line 49: / Line 49: @@
 ===== Academic Services =====
+ <font 12pt/inherit;;inherit;;inherit>The mission of Academic Services (AS) is to provide support and assist students and faculty to promote the highest standard of learning, teaching, research, and service at the School of Education and Human Development.</font>
-The mission of Academic Services (AS) is to provide support and assist students and faculty to promote the highest standard of learning, teaching, research, and service at the School of Education and Human Development.
+ <font 12pt/inherit;;inherit;;inherit>Academic Services provides, among other services, information about degree programs and related processes, admissions, maintains records, and ensures that students meet requirements to graduate. Academic Services supports students at all levels, including undergraduates, graduate students, and certificates, endorsement, and licensure students.</font>
+ <font 12pt/inherit;;inherit;;inherit>The Academic Services Manager, Rebecca Schell, serves as the senior graduate academic advisor in the SEHD.  The Academic Services Manager leads the team of SEHD graduate academic advisors and graduate program coordinators with creating, implementing, and executing student and faculty support related policies and procedures.  For example, the Academic Services Manager oversees graduate student academic probation, eligible to enroll lists and student email listservs, comprehensive exam results reporting, confirmed graduation lists, and current/historical department processes.</font>
-Academic Services provides, among other services, information about degree programs and related processes, admissions, maintains records, and ensures that students meet requirements to graduate. Academic Services supports students at all levels, including undergraduates, graduate students, and certificate, endorsement, and licensure students.
-Please see the following page for a listing of the Academic Services Staff.
 ==== Academic Services Staff Contact Information ====
@@ Line 663: / Line 660: @@
   *
-====== Technology Services ======
+====== Technology & Learning ======
-The SEHD Technology & Learning Team is your liaison with the University Office of Information Technology (OIT), CU Online, CU Denver Facilities, and any external vendors or partners connecting with SEHD systems.
+The SEHD Technology & Learning Team is responsible for Employee Computing, Data Security, Web Services, Classroom/Workroom Technology, and peripheral infrastructure relative to SEHD operations.  The Tech Team also offers instructional design and online course supports relative to Canvas, Panopto, Hypothes.is, Zoom, and any other digital teaching and learning tools - as well as digital-accessibility consultations to ensure all materials are ADA compliant. The Tech Team is wholly responsible for technology selection, purchasing, support, and disposal within the SEHD.  \\
+\\
+The Tech Team serves as a liaison with the University Office of Information Technology (OIT), CU Denver Facilities, CU Procurement Service Center, and external vendors or partners connecting with SEHD systems.  We are here to consult, guide, and advise.
-We are here to assist and advise on Web Publishing, Canvas Course Design, Digital Media, Accessibility, Computers/Tablets/Devices, Printing, Software, Technology Licensing / Procurement, Data Security & Information Management (FERPA/HIPPA), Classroom Technology, and etc.
+**Dan Aldrich** \\
+IT Specialist\\
+Employee Computing & Classroom AV/IT\\
+[[dan.aldrich@ucdenver.edu|dan.aldrich@ucdenver.edu]]
-This team serves as your primary point of contact for the acquisition, installation, or repair of ANY/ALL technology and equipment housed within the SEHD. This includes computers, software, and equipment for employees, students, grants, and school operations.
+**Rosanna Miiller-Salas** \\
+Instructional Designer\\
+Course Development / Digital Accessibility\\
+[[rosanna.miillersalas@ucdenver.edu|rosanna.miillersalas@ucdenver.edu]]
+**Matt Mitchell** \\
+Program Director\\
+Web & Data Services \\
+[[matt.mitchell@ucdenver.edu|matt.mitchell@ucdenver.edu]] \\
+\\
+**Paul Zastrocky** \\
+Jr. Web Developer / Support Specialist\\
+Content Management Administration \\
+[[paul.zastrocky@ucdenver.edu|paul.zastrocky@ucdenver.edu]]
+**Brad Hinson** \\
+Director of Technology & Learning\\
+Technology Services, Procurement, and Teaching\\
+[[brad.hinson@ucdenver.edu|brad.hinson@ucdenver.edu]]
 ===== Consulting =====
 ==== Help, Questions, Purchasing ====
-Send all technology requests to **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]]**or come visit in LSC724. We connect the dots between ways and means; people, places, and things relative to the SEHD. Uncertain? - email **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]]**and we'll do it or find who does.
+Send all technology requests to **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]]** or come visit in LSC724. We connect the dots between ways and means; people, places, and things relative to the SEHD. Uncertain? - email **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]]**and we'll do it or find who does.
 ==== Data Security ====
@@ Line 685: / Line 704: @@
 Full time employees are provided a baseline laptop and software setup at the point of hire with options for Mac or Windows; with an SEHD investment at the going-market-rate. The university maintains formal agreements with hardware/software vendors as well as specific hardware/software configurations that guide technology purchasing and selection. Costs or configurations that exceed the going-market-rate can be accommodated with program/department/PD funds and approval from the employee’s program/department.
-Employee computers are on a replacement cycle of approximately 4 years, as resources allow. Costs or configurations that exceed the going-market-rate can be accommodated with program/department/PD funds and approval from the employee’s program/department. Additional devices purchased with professional development funds, program funds, grant monies, or other sources outside of the SEHD Technology Team are not on the replacement cycle.
+Employee computers are on a replacement cycle of approximately 4 years, as resources allow. Costs or configurations that exceed the going-market-rate can be accommodated with program/department/PD funds and approval from the employee’s program/department. Additional devices purchased with professional development funds, program funds, grant monies, or other sources outside of the SEHD Technology Team are not on the replacement cycle.\\
+- The term computers includes devices running an operating system purchased with university funds.   Laptops, desktops, tablets, etc.
-Desktop computers are required to remain on-site within the SEHD. If you need to be mobile, request a laptop. The SEHD Technology Team will work with employees and programs on exceptions, configurations, peripherals, adaptations, funding, installation, and etc.
+  - Computers purchased, provided, and supported for regular full-time employees only, i.e. employees over a 50% load.   Not students.  Not student employees.  Not adjunct faculty.  Not etc.
+  - Computers purchased through the university are property of the university.  Not the individual.
+  - Computers are tracked and maintained through OIT device management systems.
+  - Individual users are not allowed to install their own software.  Administrative access is reserved for approved IT personnel or personnel exceptions.  Contact the SEHD Tech Team to coordinate installations.
+  - Computers are to be returned to the SEHD Tech Team upon request of the SEHD Tech Team and or the CU Office of Information Technology.  In an efficient and timely manner.
+  - Computers cannot be purchased or donated by employees.  They must be returned, where data will be wiped before retirement via the university’s electronic waste program.
+  - Computers should be returned to the SEHD Tech Team at end of life.   Employees are responsible for the safe care and timely return of any computer equipment assigned, purchased, or borrowed.
 ==== Employee Printing ====
@@ Line 735: / Line 760: @@
   * SEHD Cloudron - Supplemental web sites on [[https://adjunctification.cu.studio/|WordPress]] or [[https://clejhe.cu.studio/|Ghost]]
   * Digital Signage (6th floor, 7th floor, 11th floor)
 ===== Technology Tools & Resources =====
@@ Line 828: / Line 854: @@
   * Website content (Please email [[SEHDHelp@ucdenver.edu|SEHDHelp@ucdenver.edu]] with your web needs/suggestions. SEHD’s tech team will involve marketing as needed for the drafting of web copy, approvals, coordination with academic services, copyedits, etc.)
-====== Partnerships ======
+====== Office of Partnerships ======
-The SEHD Office of Partnerships is directly responsible for facilitating and coordinating partnerships with districts, schools and the broader community to support all clinical experiences for undergraduate and graduate teacher candidates across multiple teacher education pathways. The SEHD has one of the longest standing partnership preparation models of teacher education dating back to 1993 through an established network of **Professional Development Schools (PDSs)**  where current teacher candidates experience early clinical block field experiences and year-long, intensive, clinically-rich residency internships supported by teams of university and P-12 faculty. Each PDS hosts a cohort of 6-12 teacher candidates each year; a university-based site professor and school-based site coordinator work closely together each week to support the candidates as well as support professional development of the practicing clinical teachers who mentor teacher candidates as well as align partnership resources with school improvement priorities. Our network of schools spans four metro area districts including Aurora Public Schools, Denver Public Schools, Jeffco Public Schools, & Mapleton Public Schools and is jointly negotiated by the Partnership Director and district leaders based on common needs and a shared cost model. In addition, the Office of Partnerships manages and facilitates unique **Undergraduate Residencies **with Denver Public Schools (DPS) called NxtGEN and a unique rural residency called T-PREP with community colleges and local school districts in southern Colorado.
+Partnerships are the heartbeat of the School of Education & Human Development (SEHD). They bring life and purpose to the preparation of our students, the research of our faculty and graduate students, and enable us to engage with schools, districts, community and human service organizations in ways that simultaneously renew and transform our work and the lives of children, families and adults alike. Our partnerships are grounded in deep relationships with each school, district and organization, seeking to understand their context and co-construct possibilities for how our work together can positively impact everyone involved. The Office of Partnerships primarily supports the complex infrastructures of clinical experience for pre-service teacher education students across multiple pathways as well as the undergraduate clinical experiences of the Human Development and Family Relations program.
-The Office of Partnerships also facilitates a **Community-based Partnership Network**  with over 50 non-profit and community-based organizations. These partnerships support both the community-based clinical block for teacher candidates as well as the capstone internships for the undergraduate Human Development & Family Relations program and EDHD MA program.
+SEHD Office of Partnerships Role & Responsibilities
-The Office of Partnerships facilitates several structures to support meaningful collaboration among university faculty and P-12 partners to facilitate simultaneous renewal of teacher education and P-12 schooling as well as provide opportunities for faculty to build relationships for professional development, research, and innovation with our P-12 partners. These include Teacher Education Collaborative Councils with our PDS networks, undergraduate residencies and community-based partners. In addition, the Office of Partnerships manages the placement matching and tracking processes, background finger-print processes, and Praxis tracking processes for all initial licensure students.
+  * Pursue and foster strong collaborative relationships with schools, districts, and the broader community to support excellent clinical preparation for pre-service teachers across multiple pathways.
+  * Facilitate the ongoing development and refinement of Teacher Education Clinical Experience Curriculum, Tools and Assessments in collaboration with the Teacher Education Leadership Team (TELT).
+  * Lead the CU Denver Professional Development School (PDS) network across metro and rural areas where schools in the network serve as partnership sites for teacher preparation. Office of Partnership staff work closely with district and school leaders, and university liaisons to ensure exceptional support for teacher preparation, from early field experience through year-long residency internships.
+  * Develop and facilitate collaborative infrastructures with school & district partners, such as the Teacher Education Collaborative Council, to support co-construction of clinical experiences, opportunities for mutual learning and renewal between schools and teacher prep, and strong coordination between preparation coursework and clinical experiences.
+  * Develop and maintain infrastructures for supporting mentor teachers to increase their capacity for high quality mentoring of preservice teacher candidates, including the facilitation of the Graduate Clinical Teacher Certificate that leads to the CDE Mentor Added Endorsement.
+  * Develop and facilitate a vibrant community-based partnership network to support community-based clinical experience opportunities in teacher education and other SEHD programs.
+  * Develop and implement systems for all preservice teacher clinical practice coordination including background checks, clinical experience matching and placement, data tracking, professional year residency admission, etc.
+  * Implement tools and processes for working with challenging issues in the field (e.g. supporting struggling candidates, leadership changes, subbing guidelines/policies, etc.)
+  * Collaborate with faculty liaisons from ECE/ECSE and HDFR programs to support clinical practice coordination in their programs.
+  * Collaborate with other SEHD leaders engaged in partnership work to bring synergy and innovation to the broader partnership efforts within SEHD
-Lastly, the Office of Partnerships provides extensive logistical and management support for all teacher education administrative processes including managing master calendars, facilitating communication with teacher education faculty and school/community partners, facilitating admissions processes with faculty and school partners, scheduling courses, and coordinating events for our undergraduate learning communities. Office of Partnerships professional staff serve on the Teacher Education Leadership Team (TELT).
+Office of Partnership Contacts
-Office of Partnership Staff include:
+  * Rachel Cornelius, M.S., Office of Partnerships & Teacher Education Manager | rachel.cornelius@ucdenver.edu
+  * Kani Murad, Teacher Education Pathways Support Coordinator | kani.murad@ucdenver.edu
+  * Cindy Gutierrez, Ph.D., Assistant Dean, Teacher Education & Partnerships | cindy.gutierrez@ucdenver.edu
-  * Cindy Gutierrez, Director
-  * Rachel Cornelius, Office of Partnerships Coordinator & Teacher Education Manager
-  * Jody Barker, Coordinator of Clinical Teacher Education
-  * Antwan Jefferson, Faculty Liaison for Community-based Partnership Network
 ====== SEHD Initiatives for Education, Research, and Evaluation ======