Differences

This shows you the differences between two versions of the page.

--- human:faq [2024/09/27 18:42] – [Where do I park and how do I get there?] Kelley Patient
+++ human:faq [2025/03/21 21:08] (current) – [How do I get a key/ID card?] Kelley Patient
@@ Line 1: / Line 1: @@
 ====== Frequently Asked Questions ======
+<WRAP center round tip 60%>\\
+Who to contact about edits needed on this page: SEHD HR\\
+</WRAP>
 ===== How do I get my bio on the SEHD Directory website? =====
@@ Line 137: / Line 140: @@
    * Key requests should be made with
  <font 14px/inherit;;inherit;;inherit>the</font> Executive Assistant to the Dean, Ja'Net Hurt (JaNet.Hurt@ucdenver.edu &
- <font 14px/inherit;;inherit;;inherit>LSC 1145). She will submit a key request form to Facilities Management for the necessary key(s) and within two-three business days after a request is submitted, keys may be picked up in Facilities Management on the 3rd floor of the Lawrence Street Center. Individuals must pick up their own keys and are required to present their campus employee identification card at the time of pick up.</font>   * Upon termination of employment, individuals must return their keys to SEHD HR personnel during the checkout process. Lost keys should be reported to the Security Guard on duty on the 1st floor of the Lawrence Street Center. There is a fee of $100-$200 for unreturned/lost keys.
+ <font 14px/inherit;;inherit;;inherit>LSC 1145). She will submit a key request form to Facilities Management for the necessary key(s) and within two-three business days after a request is submitted, keys may be picked up in Facilities Management on the 3rd floor of the Lawrence Street Center. Individuals must pick up their own keys and are required to present their campus employee identification card at the time of pick up.</font> * Upon termination of employment, individuals must return their keys to SEHD HR personnel during the checkout process. Lost keys should be reported to the Security Guard on duty on the 1st floor of the Lawrence Street Center. There is a fee of $100-$200 for unreturned/lost keys.
 **ID Card**
-  * [[https://www.ucdenver.edu/offices/office-of-information-technology/cu-denver-badging-and-security|ID badges are required to be displayed while on campus]]
-  *
+[[https://www.ucdenver.edu/offices/office-of-information-technology/cu-denver-badging-and-security|ID badges are required to be displayed while on campus]]
  <font 11pt/inherit;;black;;inherit>SEHD HR (sehdhr@ucdenver.edu) will prepare the required authorization form with funding info in order for you to get your ID badge.</font>
-  *
  <font 11pt/inherit;;black;;inherit>You can find general information for the ID Station including hours and location information at their website:</font> [[https://www.ahec.edu/services-departments/id-station|https://www.ahec.edu/services-departments/id-station]]
-  *
- <font 14px font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;/Arial, Helvetica, sans-serif;;inherit;;rgb(0, 0, 0) font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;>For information about CU Denver and Auraria campus building hours, please click</font>  [[https://www.ahec.edu/campus-info/building-hours|here]]
+In order to access the Lawrence Street Center building elevators and all card reader-equipped rooms (which includes all SEHD classrooms and the 11th floor computer lab) after-hours, you must have your campus ID encoded. ID access is authorized by the Assistant to the Dean in LSC 1145 and is only given to regular/full-time SEHD faculty and staff and lecturers with class in the LSC after-hours/on weekends. Students are granted ID access to the computer lab ONLY. To get your ID badge set up for electronic access to teaching/etc. rooms, please email the Executive Assistant to the Dean, Ja'Net Hurt (JaNet.Hurt@ucdenver.edu) with your Employee ID# and the room(s) you need access to (as well as the six-digit number on the back of your ID card and the card's expiration date).
- <font 14px font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;/Arial, Helvetica, sans-serif;;inherit;;rgb(0, 0, 0) font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;>.</font>
-  * In order to access the Lawrence Street Center building elevators and all card reader-equipped rooms (which includes all SEHD classrooms and the 11th floor computer lab) after-hours, you must have your campus ID encoded. ID access is authorized by the Assistant to the Dean in LSC 1145 and is only given to regular/full-time SEHD faculty and staff and lecturers with class in the LSC after-hours/on weekends. Students are granted ID access to the computer lab ONLY. To get your ID badge set up for electronic access to teaching/etc. rooms, please email the Executive Assistant to the Dean, Ja'Net Hurt (JaNet.Hurt@ucdenver.edu) with your Employee ID# and the room(s) you need access to (as well as the six-digit number on the back of your ID card and the card's expiration date).
+If you have a campus visitor who does not carry an ID badge: Departments, schools and colleges are expected to provide arrival guidance to their visitors and issue a visitor’s badge/sticker.
-  * **If you have a campus visitor who does not carry an ID badge:**
- <font 14px font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;/Arial, Helvetica, sans-serif;;inherit;;rgb(0, 0, 0) font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;>Departments, schools and colleges are expected to provide arrival guidance to their visitors and issue a visitor’s badge/sticker.</font>
@@ Line 157: / Line 157: @@
 Check out the [[https://www.cu.edu/docs/sbs-my-leave-basics-preferences-time-and-leave|My Leave Basics]] page for instructions on setting preferences and entering time.
-Leave policies including definitions of sick, funeral/bereavement, jury duty, military leave, parental leave, disability, holidays and more are available to you here: [[https://www.cu.edu/employee-services/leave-policies|employee-services/leave-policies]]
+Leave policies including definitions of sick, funeral/bereavement, jury duty, military leave, parental leave, disability, holidays and more are available to you here: [[https://www.cu.edu/employee-services/leave-policies|employee-services/leave-policies]], here: [[https://www.cu.edu/sites/default/files/aps/182974-aps-5062-leave/aps/5062.pdf|https://www.cu.edu/sites/default/files/aps/182974-aps-5062-leave/aps/5062.pdf]], and here: [[https://www.cu.edu/employee-services/collaborative-hr-services/cu-campuses/famli-fml-and-parental-leave|https://www.cu.edu/employee-services/collaborative-hr-services/cu-campuses/famli-fml-and-parental-leave]]
+Documentation may be required if four or more consecutive days of paid sick leave are taken. Please contact sehdhr@ucdenver.edu with questions.
-Typically a doctors note is needed if three or more sick days are used in a row. Please contact sehdhr@ucdenver.edu with questions.
-===== How do I complete PSLF (Public Service Loan Forgiveness) Forms in 2024 =====
+===== I need a Verification of Employment =====
-As a CU employee, you may qualify for Public Service Loan Forgiveness (PSLF) — a program that incentivizes college graduates who work in the public sector. For full information please review this site: [[https://www.cu.edu/employee-services/public-service-loan-forgiveness|www.cu.edu/employee-services/public-service-loan-forgiveness ]]
+Please review CU's main employment verification of employment information at this site: [[https://www.ucdenver.edu/offices/human-resources/employment-verifications|https://www.ucdenver.edu/offices/human-resources/employment-verifications]]
-CU has two options to enroll in a PSLF program:
+In most cases, SEHD HR is not authorized to prepare employment verification forms. However for escalated or special situations, or verifications that are stuck with the third party partner or are incorrect, contact [[hr.voe@ucdenver.edu|hr.voe@ucdenver.edu]] or [[sehdhr@ucdenver.edu|sehdhr@ucdenver.edu]].
-. SAVI Student loan forgiveness tool. There is a cost for this service, and it is not required.
-. Apply for PSLF on your own. CU’s PSLF team will verify your employment. For the steps, visit [[http://www.cu.edu/employee-services/public-service-loan-forgiveness|CU’s PSLF page ]] and scroll to the very bottom of the page. Select the + sign next to the heading titled **“Ready to sign up”** to expand that section. Follow the 4 steps listed there.
+===== How do I complete PSLF (Public Service Loan Forgiveness) Forms =====
-IMPORTANT: Contact [[PSLF@cu.edu?subject=Public Service Loan Forgiveness|PSLF@cu.edu ]] to request employment verification. (**[[https://sehd.ucdenver.edu/impact/2024/02/28/how-to-complete-pslf-public-service-loan-forgiveness-forms-in-2024/|Please do not use the SEHDHR email as your point of contact, as we are not able to complete this verification.]]** )
+As a CU employee, you may qualify for Public Service Loan Forgiveness (PSLF) — a program that incentivizes college graduates who work in the public sector. For full information please review this site: [[https://www.cu.edu/employee-services/public-service-loan-forgiveness|www.cu.edu/employee-services/public-service-loan-forgiveness ]] CU has two options to enroll in a PSLF program as of 2024: 1. SAVI Student loan forgiveness tool. There is a cost for this service, and it is not required. 2. Apply for PSLF on your own. CU’s PSLF team will verify your employment. For the steps, visit [[http://www.cu.edu/employee-services/public-service-loan-forgiveness|CU’s PSLF page ]] and scroll to the very bottom of the page. Select the + sign next to the heading titled “Ready to sign up” to expand that section. Follow the 4 steps listed there. IMPORTANT: Contact [[PSLF@cu.edu?subject=Public Service Loan Forgiveness|PSLF@cu.edu ]] to request employment verification. ([[https://sehd.ucdenver.edu/impact/2024/02/28/how-to-complete-pslf-public-service-loan-forgiveness-forms-in-2024/|Please do not use the SEHDHR email as your point of contact, as we are not authorized to complete PSLF verifications.]]** )
 With any questions, please reach out to [[PSLF@cu.edu?subject=Public Service Loan Forgiveness|PSLF@cu.edu ]]