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it:start [2024/07/18 18:43] – Brad Hinsonit:start [2024/07/18 19:45] (current) – Brad Hinson
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 The Technology & Learning team provides service and support for Information Technology (IT) as well as digital teaching & learning. The Technology & Learning team provides service and support for Information Technology (IT) as well as digital teaching & learning.
  
-The team coordinates the acquisition, installation, or repair of ANY/ALL technology and equipment housed within the SEHD. The team is a liaison with the University Office of Information Technology (OIT), CU Facilities, and respective vendors/partners needing to integrate with SEHD systems. Our IT service areas include web development, data management/security, facility design/maintenance, employee computing/printing, student computing/printing and related support services. We operate  **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **to track and process all of your tech needs - drop us a line if you have tech questions, problems, or requests.+The team coordinates the acquisition, installation, or repair of ANY/ALL technology for the SEHD - employees, classrooms, teams, grants, etc. We are your liaison with the Office of Information Technology (OIT), CU Facilities, and respective vendors/partners. Our IT service areas include web development, data management/security, facility design/maintenance, employee computing/printing, student computing/printing and related support services. We operate **[[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] **to track and process all of your tech needs - drop us a line if you have tech questions, problems, or requests.
  
 We also assists with digital teaching and learning in the SEHD. We consult on the development of accessible online learning materials such as Canvas courses and media production. We lead and coordinate student assistants via the **[[http://learning agency.co|Learning Agency]]** - a for-hire learning design and technology student-team. The **Agency** is as an extension of the SEHD's Learning Design & Technology MA program. We also assists with digital teaching and learning in the SEHD. We consult on the development of accessible online learning materials such as Canvas courses and media production. We lead and coordinate student assistants via the **[[http://learning agency.co|Learning Agency]]** - a for-hire learning design and technology student-team. The **Agency** is as an extension of the SEHD's Learning Design & Technology MA program.
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 **Technology Purchasing** **Technology Purchasing**
  
-  * All technology purchases must be approved and processed via the SEHD Tech Team.+  * All technology purchases must be approved and processed via the SEHD Technology & Learning Team. 
 +  * Hardware is purchased by the team via the CU Marketplace with approved vendors - Dell, Apple, etc. 
 +  * Software purchases require consultation and approval with (a) the SEHD Technology & Learning Team, (b) OIT Risk and Compliance (RAC), and © the Procurement Service Center (PSC). Each entity will review and approve/deny a software purchase request, an the processes can take 3 to 6 weeks. The SEHD Technology & Learning Team will guide/lead the processes with the various parties. 
 +  * Reimbursements for personal technology purchases are not allowed, unless pre-approved by SEHD Finance and/or SEHD Technology & Learning.
   * All technology purchases are considered university property and will be inventoried, tagged, updated, tracked and returned to the university upon request.   * All technology purchases are considered university property and will be inventoried, tagged, updated, tracked and returned to the university upon request.
-  * No more than 3 computing devices (desktops/laptops/tablets) may be attributed to one individual in the tech inventory. 
   * Use of any university technology is mandated to follow appropriate-use as defined by law and [[https://goo.gl/7lSbdf|university policy.]]   * Use of any university technology is mandated to follow appropriate-use as defined by law and [[https://goo.gl/7lSbdf|university policy.]]
  
  \\ **Employee Computing**  \\ **Employee Computing**
  
-Full-time/permanent employees are provided a baseline computer and software setup at the point of hire.  Employees may opt for a Mac or Windows laptop within a budget allowance of $1800.  This allocation may also purchase an external monitor and/or laptop dock.  Costs or configurations that exceed the $1800 allowance can be accommodated with program/department/PD funds and approval from the employee’s program/department.  We cover the first $1800, you cover the rest.+Full-time/permanent employees are provided a baseline laptop and software setup at the point of hire. Employees may opt for a Mac or Windows laptop within a budget allowance of $1800. This allocation may also purchase an external monitor and/or laptop dock. Costs or configurations that exceed the $1800 allowance can be accommodated with program/department/PD funds and approval from the employee’s program/department. We cover the first $1800, you cover the rest.
  
-Employee computers are replaced every 4 years, as resources allow.  Additional devices purchased with professional development funds, program funds, grant monies, or other sources outside of the SEHD Technology & Learning team are not on our replacement cycle.+Employee computer replacements are scheduled for every 4 years, as resources allow. Additional devices purchased with professional development funds, program funds, grant monies, or other sources outside of SEHD Technology & Learning are not on our replacement cycle.
  
-Laptop computers are preferred over desktop computers, for mobility and use in BYOD facilities.  BYOD = Bring Your Own Device  - classrooms/meeting rooms in which no computer is provided - plugin your laptop to use the room.+Laptop computers are preferred over desktop computers, for mobility and use in BYOD facilities. BYOD = Bring Your Own Device - classrooms/meeting rooms in which no computer is provided - plugin your laptop to use the room.
  
 **Employee Printing** **Employee Printing**
  
-Network copiers/printers are located on each floor of the SEHD.  Printing and copying are billed to your program.  You will be provided a program-code upon hire to use copiers/printers.   We do not provide supplies or direct support for personal/office printers.+Network copiers/printers are located on each floor of the SEHD. Printing and copying are billed to your program. You will be provided a program-code upon hire and the closest copier/printer will be pre-configured on your laptop. We do not provide supplies or direct support for personal/office printers.
  
 **Network Storage** **Network Storage**
  
-  * **Individuals**  - Each CU employee is allocated 1 Terabyte (TB) of secure, personal storage via //**Microsoft OneDrive**// .  This is not a shared space - only the employee has access. +  * **Individuals**  - Each CU employee an student are allocated 1 Terabyte (TB) of secure, personal storage via //**Microsoft OneDrive**//  . This is not a shared storage space - only the individual has access. 
-  * **Workgroups**  - Teams may use //**Microsoft Teams**//  for collaboration, coordination, and file storage.  Each Team has a respective file repository (upper-middle tab). +  * **Workgroups**  - Teams may use //**Microsoft Teams**//  for collaboration, coordination, and file storage. Each Team has a respective file repository (upper-middle tab). 
-  * **File Share**  (discontinued) -  File storage for workgroups via the Q:\ or T:\ drives on SEHD computers is still active, but is phasing out.  Microsoft Teams is the preferred and supported platform going forward.  These drives contain an abundance of historical files - which will be slowly archived and transitioned to MS Teams going forward. +  * **File Share**  (discontinued) - File storage for workgroups via the Q:\ or T:\ drives on SEHD computers is still active, but is phasing out. Microsoft Teams is the preferred and supported platform going forward.
 **Student Computing & Printing** **Student Computing & Printing**
  
-  * 12 Student computers are available in the Lawrence Street Center (LSC) Student Commons (Mac & PC), +  * 12 Student computers and a network printer are available in the Lawrence Street Center (LSC) Student Commons (Mac & PC), 
-  * 12 Student computers are available in the Counseling Clinic, Tivoli (PC). +  * All tuition-paying students receive $35 per semester for printing, scanning, and copying needs. All SEHD students receive an additional $35 per semester for printing, scanning, and copying. Balances do not carry over from semester to semester. Students may print from any computer lab on campus, including in the LSC Student Commons.
-  * 20 laptops are available as a mobile-lab (PC) - faculty request. +
-  * All tuition-paying students receive $35 per semester for printing, scanning, and copying needs. All SEHD students receive an additional $35 per semester for printing, scanning, and copying. Balances do not carry over from semester to semester. Students may print from any computer lab on campus, including in the LSC Student Commons and the Counseling Lab. +
-  * 2 student workrooms/study rooms with flatscreen TVs are available in the LSC Student Commons.+
  
 **Facilities ** **Facilities **
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   * Classrooms (LSC600, LSC648, LSC700, LSC745, LSC1150)   * Classrooms (LSC600, LSC648, LSC700, LSC745, LSC1150)
   * Conference Rooms (LSC620, LSC1148)   * Conference Rooms (LSC620, LSC1148)
-  * Counseling Lab (CPCE - Tivoli) 
   * Open Computer Lab (7th Floor)   * Open Computer Lab (7th Floor)
-  * Student Workroom (LSC703) 
-  * Student Workroom (LSC708) 
   * Community Room (LSC710)   * Community Room (LSC710)
-  * Learning Studio (LSC 1100) +  * Digital Atelier (LSC 1100)
-  * Mobile Lab (laptop cart)+
  
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-===== Systems ===== +===== Core Systems =====
- +
-We provide support, service, and training on SEHD & CU systems. +
- +
-**SEHD Systems** +
- +
-  * Cloudron/Blogs [[https://cloudron.io/|https://cloudron.io/]] (WordPress, Ghost, etc.) +
-  * GoReact [[https://get.goreact.com/|https://get.goreact.com/]] (Video Discussion/Coaching) +
-  * Hypothes.is [[https://web.hypothes.is/|https://web.hypothes.is/]] (Collaborative Reading/Discussion) +
-  * SEHD Website [[http://www.ucdenver.edu/education|http://www.ucdenver.edu/education ]] +
-  * SEHD Digital Signage +
-  * SEHD IMPACT [[http://bit.ly/2vDtYOC|http://bit.ly/2vDtYOC]] (Employee Newsletter) +
-  * SEHD Wiki [[https://wiki.cu.studio/|https://wiki.cu.studio/]] (Employee Docs/Guides) +
-  * Slack [[https://slack.com/|https://slack.com/]] (Team Collaboration) +
-  * ShareFile [[https://sehd.sharefile.com/Authentication/Login|https://sehd.sharefile.com/]] (File Storage/Sharing) +
-  * Wistia [[https://sehd.wistia.com|https://sehd.wistia.com]] (Video Streaming) +
- +
-**CU Systems**+
  
-  * Camtasia [[https://www.techsmith.com/video-editor.html|https://www.techsmith.com/video-editor.html]] (Screen Recording / Presentation) +  * [[SEHDHELP@UCDENVER.EDU|SEHDHELP@UCDENVER.EDU]] (help with all of the above and below) 
-  * Canvas [[http://ucdenver.instructure.com/|http://ucdenver.instructure.com]] (Online for-credit classes - Learning Management System) +  * Adobe Acrobat Pro (pdf document editing) 
-  * Canvas Open [[https://cuonlineopen.instructure.com/|https://cuonlineopen.instructure.com/]] (Online non-credit classes - Learning Management System) +  * [[https://www.ucdenver.edu/offices/office-of-information-technology/tools-services/adobe-for-cu-denver-faculty-and-staff|Adobe Creative Cloud]] (media production) 
-  * Formstack [[http://bit.ly/2vDCrBb|http://bit.ly/2vDCrBb]] (Forms & Data Management) +  * [[http://ucdenver.instructure.com|Canvas]] (online classes) 
-  * Identity/Accounts: Username/Password Reset [[https://myaccount.ucdenver.edu/|https://myaccount.ucdenver.edu]] +  * [[http://sehd.instructure.com|SEHD Canvas]] (online classes w external guests) 
-  * MS Office 365 [[http://bit.ly/cu-msoffice|http://bit.ly/cu-msoffice]] +  * [[https://web.hypothes.is|Hypothes.is]] - Canvas integration (instrucitonal annotation) 
-  * MS Outlook: Email/Calendars [[http://bit.ly/cu-email|http://bit.ly/cu-email]] +  * [[https://www.panopto.com|Panopto]] - Canvas Integration (instructional video) 
-  * MS OneDrive [[https://olucdenver-my.sharepoint.com/|https://olucdenver-my.sharepoint.com/]] (File Storage/Sharing) +  * [[http://bit.ly/2vDCrBb|Formstack]] (Forms & Data Management) 
-  * Qualtrics [[http://ucdenver.qualtrics.com/|http://ucdenver.qualtrics.com]] (Online Surveys) +  * [[https://myaccount.ucdenver.edu|Identity/Accounts]] (Username/Password Reset) 
-  * Remote Access (VPN) [[http://bit.ly/cu-vpn|http://bit.ly/cu-vpn]] +  *  [[http://bit.ly/cu-msoffice|MS Office 365]] 
-  * Techsmith Relay [[https://ucdenver.techsmithrelay.com/|https://ucdenver.techsmithrelay.com/]] (Video Storage / Discussion / Sharing) +      * MS Word, Excel, Powerpoint, Outlook (productivity) 
-  * UCD Access: Employee Portal [[https://goo.gl/o8odQA|https://goo.gl/o8odQA]] +      * MS OneDrive (Personal File Storage) 
-  * Voicemail/Unified Messaging [[http://bit.ly/cu-voicemail|http://bit.ly/cu-voicemail]] +      * MS Teams (Collaboration / Team File Storage) 
-  * Zoom [[https://ucdenver.zoom.us/|https://ucdenver.zoom.us/]] (Web Video Conferencing)+  * [[http://bit.ly/cu-vpn|Remote Access]] (VPN) 
 +  * [[https://ucdenver.zoom.us/|Zoom]] (Web Video Conferencing)
  
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it/start.1721328227.txt.gz · Last modified: 2024/07/18 18:43 by Brad Hinson